Everything you need to know


Answers to common questions

General Information

To submit a review through our “Review us on Google” products, customers need to have a Google account. A majority of smartphone users, including those who do not own an iPhone, typically have a Google account. Furthermore, iPhone users often have a Google account as well, especially if they utilize services like YouTube, Gmail, or Google Maps. By having a Google account, customers can easily provide valuable feedback for your business, which in turn helps improve your online presence, search engine rankings, and overall brand reputation on Google’s platform.

For customers to follow your business and engage with your content through our products designed to boost Instagram followers, they must have an Instagram account. By having an Instagram account, customers can easily connect with your brand, ultimately enhancing your online presence, social media reach, and overall brand reputation on the Instagram platform.

The estimated delivery time for our individually tailored products is 4 to 5 working days. We take pride in creating each product specifically to cater to your needs, ensuring the highest quality and best results for boosting your online presence, search engine rankings, and overall brand reputation across various platforms.

No, unlike several fee-based review portals, our services do not incur any monthly fees. Our primary focus is to streamline the process of connecting offline services and commerce to online evaluations, rather than operating as an independent review portal. This approach allows us to enhance your online presence, search engine rankings, and overall brand reputation more effectively and without any recurring costs.

At Truzzer, we do not engage in the practice of selling Google reviews or followers. While there are other services that may offer to sell positive reviews, we firmly believe in maintaining ethical standards and promoting genuine customer feedback. Our focus is on providing tools and solutions that help businesses boost their online presence, search engine rankings, and overall brand reputation in an authentic and transparent manner.

Yes, the reviews you receive from your customers using our products are authentic and contribute to building trust in your brand. We do not engage in faking reviews or soliciting fake reviews from customers. Our primary objective is to provide tools and solutions that encourage genuine customer feedback, thereby promoting an honest and transparent online presence, improved search engine rankings, and a strong brand reputation.

Yes, rest assured that you will receive an invoice for your order. The invoice will be sent to you via email along with your order confirmation. Our commitment to transparency and professionalism extends to all aspects of our service, including the provision of proper documentation for your purchase.

Negative reviews are an inevitable part of any business, as it is nearly impossible to please everyone. It is essential to understand that receiving occasional negative feedback does not necessarily reflect poorly on your business; rather, it can provide an opportunity to grow and improve. Embracing a balanced mix of reviews, both positive and negative, portrays a more genuine and realistic representation of your business to potential customers.

When encountering a negative review, it is crucial to maintain a professional and empathetic approach. Engaging in an open dialogue with the dissatisfied customer can often help resolve any misunderstandings or issues. By addressing their concerns and seeking solutions, you demonstrate your commitment to customer satisfaction and foster a positive business reputation.

In some cases, negative reviews may be unlawful or against the guidelines of the review platform. In such instances, it is essential to report the review to the relevant portal, ensuring the integrity of your business’s online presence.

Utilizing Truzzer’s suite of tools, both digital and print, can help mitigate the impact of negative reviews by encouraging more customers to share their experiences. By generating a higher volume of authentic reviews, you can dilute the effect of occasional negative feedback, maintaining a strong overall rating that accurately reflects your business’s quality.

Furthermore, actively seeking customer feedback through our “Review us on Google” products and other solutions can provide valuable insights into areas for improvement. By addressing these concerns and implementing necessary changes, you can enhance customer satisfaction and reduce the likelihood of negative reviews in the future.

In summary, negative reviews are a natural part of the business landscape. By utilizing Truzzer’s tools and solutions, you can encourage more genuine customer feedback, ensuring a balanced representation of your business online. Adopting a proactive approach to addressing negative reviews, engaging in open dialogue with customers, and continuously improving your products or services will contribute to a more robust and realistic online presence, ultimately enhancing your search engine rankings and overall brand reputation.

Products & ordering process

We create the QR code for you. You don’t have to worry about anything.

If the upload is not possible, you can also send us your order via email.

No, we do not need any access data from you.

If you would like to order products for multiple locations, please send us a request to hello@truzzer.com

Your customers need a smartphone with a camera. Your customers only have to hold the smartphone camera over the QR code and a popup will appear, which will lead to the stored link (evaluation form / social media profile). Please note that your customers need their own account for the respective portal.

Yes, Truzzer can provide products in different languages to cater to clients with branches in different countries or a clientele of a specific nationality. Our team of experts is well-versed in multiple languages and can work with you to ensure that your products are customized to meet the needs of your target audience.

If you require products in a language other than English, please contact us at hello@truzzer.com, and we will work with you to provide a solution that best meets your needs. Our commitment to providing tailored solutions ensures that you receive a product that is optimized for your target market, ultimately enhancing your online presence, search engine rankings, and overall brand reputation across different regions and languages.

Additionally, clients can browse Truzzer’s international products by selecting a different country in the top line. This feature provides access to products that are tailored to meet the needs of different regions and languages, allowing you to take advantage of the benefits of Truzzer’s solutions, regardless of your location or language requirements. Our commitment to delivering high-quality products and exceptional service ensures that you can confidently enhance your online presence, search engine rankings, and overall brand reputation, regardless of where you are based or the languages you require.

The exchange of the products is not possible because they are individually manufactured. If something is wrong with your order, we will send you a new delivery.